House-Hasson Hardware corporate video

House-Hasson Hardware corporate video


House-Hasson: it’s America’s largest
regional hardware distributor. Our goal is simple. “We work real hard
to let the customer be successful against big boxes and chain retailers,
national accounts. And we’ve been successful at doing that.” Our customers agree. “We have been with House-Hasson since 2000. House-Hasson is a great company to work with. I feel that they are a partner with us. They are very personal towards us.” “One of the things that we really like about House-Hasson is their customer service. If you have questions, they’re always quick to act. Let’s say there’s an item that we need to get
for a customer that we cannot find, all we have to do is call House-Hasson, talk to their customer service, and they’re willing to get that item.” House-Hasson has more than 55,000 brand-name items in stock. Brands you can trust. And we have 700,000 square feet of
warehouse space combined in two distribution centers. And we serve more than 2,500 independent hardware stores, home centers and lumber yards over 18
States the Caribbean and South America. So while House-Hasson is obviously large
enough to serve our customers’ needs, we take pride in dealing with them
personally. “Everyone at House-Hasson is always
available beginning from the top at Don Hasson on down. They’re always there to listen to you.” “I personally have called one time and Mr. Don Hasson himself answered my call. I don’t think you would get that from many companies.” House-Hasson’s hands-on, family approach has lasted more than a century. Founded in 1906 in Knoxville, Tennessee, the company has remained under Hasson family
ownership for three generations. From C.S. Hasson, to his son Jim Hasson to his son Don Hasson, who has served as president since 1982. “Through that we’ve grown from about 20 salesman when I started to 85 today.” And ordering from House-Hasson has never been easier, thanks to our E-toolbox ordering website and Cipherlab scanners that connect to the site. “House-Hasson’s E-toolbox is a great tool.
Works great for everything in our aspects of finding product, ordering. In the end,
it works out to be a great tool for us.” “One of the things that I really like
about the toolbox is the shop feature that we can go on there and shop our
competitors to make sure that we’re giving our customers the best price of
they can get.” House-Hasson is also a member of
Distribution America, which improves our buying power with thousands of
vendors. But what if you’re starting a new store or need to re-design your current store? Our store set crew has more than 20 years of experience designing stores to maximize your space. And because no two stores are the same, we tailor our design programs for your specific needs. We can also customize your store signage and organize merchandise layouts best for
your customer base. As for targeting potential customers, House-Hasson can do that too. Our advertising team uses demographic reports to identify your customer base. House-Hasson can also re-design your website while increasing your presence on social media sites. “So there’s so many things that technology has
allowed us to do for the customers and allowed them to compete with big boxes
and we’re going to keep right on doing that.” House-Hasson also holds three
dealer markets every year. “We look forward to going to those. We enjoy catching up with other dealers, like-minded to kick around ideas about things that may work for them, things that work for us that they may be interested in.” “At the market also, I’m able to see new items. Items that I haven’t seen before, and I will take advantage of some market deals they have at shows.” And at these family-friendly markets, you can build relationships with House-Hasson staff. Because it’s the people at House-Hasson who makes us stand apart from the rest. And it’s the people and House-Hasson
whose top priority is making our customers competitive and profitable. “We have three groups to make happy: the employees, the customers and the owners. And there’s really only one that matters the most. And that’s the customer. If we
can make the customer happy, the other two are going to be just fine.” “The main reason for that is because of
our commitment to our dealers’ profitability. We are successful by helping our dealers to be successful and competitive with anyone,
and we will continue to do that for years and years to come.

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